PRICING & INVESTMENT

A Staged Approach to B2B eCommerce Investment

Modernizing B2B eCommerce isn’t a single project or a single decision. It’s a sequence of decisions that affect systems, operations, and how customers buy.The B2B eCommerce Blueprint breaks this work into stages so leaders can move forward with clarity — validating assumptions, reducing risk, and making investment decisions with confidence. The sections below outline how those stages typically translate into investment ranges for mid-market manufacturers and distributors.

The Cost of Getting It Wrong

Modernizing B2B eCommerce is rarely expensive because of the technology itself. It becomes expensive when major decisions are made out of sequence — platforms selected before the business model is clear, integrations started before pricing logic and workflows are understood, and systems launched before teams are ready to adopt them.
 
When this happens, companies don’t just lose time — they rebuild systems, revisit earlier decisions, and spend years correcting problems that started at the beginning. The B2B eCommerce Blueprint reduces that risk. By moving through the work in stages, leaders can validate assumptions, align teams, and make investment decisions with greater confidence.

 

Pricing Matrix for B2B eCommerce

How Leaders Should Think About The Investment

Most major decisions in B2B eCommerce aren’t about the amount of money involved. They’re about the sequence of decisions that determine whether the investment works.

For manufacturers and distributors, the risk rarely comes from the technology itself. It comes from moving too quickly — selecting platforms before the business model is clear, building integrations before workflows are defined, or launching systems before teams are ready to adopt them.

That’s why responsible leaders approach the investment by considering four factors:

  • How costly would it be if major assumptions are wrong?
  • Is the organization ready decide or is more clarity needed first?
  • Do the systems, data, and teams support the change?
  • What would it take to unwind the decision if it proves premature?
The Blueprint is designed to help leaders navigate these factors step by step — reducing risk while allowing investment to grow as confidence increases.

A Staged System, Not a Leap of Faith

Groove does not approach B2B eCommerce as a single, fixed engagement. Work progresses through The Blueprint Lifecycle, with investment increasing only as clarity, alignment, and confidence increase.
 
Each stage serves a different purpose — and carries a different level of investment. These ranges reflect typical mid-market engagements and are designed to provide directional clarity. Final investment depends on scope, readiness, and complexity.

Discover

Purpose: Create shared clarity before major decisions are locked.

This stage focuses on:

  • Aligning leadership around goals and priorities

  • Defining the real problems to solve

  • Identifying risks before major commitments are made

Most companies begin here.

Typical investment range:
$40K – $75K

Build

Purpose: Design and build the systems that support how the business actually operates.

This stage includes:

  • Configuring the B2B commerce platform

  • Integrating systems, data, and workflows

  • Translating business requirements into working infrastructure

Execution begins during this stage, which is why the investment increases.

Typical investment range:
$300K – $700K+

Pilot

Purpose: Validate the system with real customers before broader rollout.

This stage includes:

  • Launching the experience with a limited customer group

  • Validating workflows, integrations, and data flows

  • Gathering real-world feedback and refining the system

Confidence is built during this stage before expanding adoption.

Typical investment range:
$75K – $150K

Activate & Optimize: Ongoing Engagements

Purpose: Support teams and customers as digital becomes the primary way work gets done.

This stage includes

  • Training teams and supporting behavior change

  • Driving adoption across customers and internal teams

  • Improving the platform through continuous enhancements

How This Work Typically Shows Up

Ongoing Development & Support
Enhancements, improvements, and technical support that keep the platform stable, relevant, and aligned with real-world use.

Lifecycle, CRM & Marketing
Programs that drive adoption, engagement, and growth through lifecycle marketing, CRM optimization, and customer enablement.

Typical investment range:
Starting around $15K+ per month

Clarity Before Capital

The cost of getting digital wrong is often far greater than the cost of doing it right. Before determining scope, investment, or timeline, the first step is understanding your revenue blind spots and organizational readiness.

Start with the book, then schedule a consultation to determine the right next step for your business.